Privacy Policy

Effective Date: 12.11.25

1. Introduction

Oakwood Cooperage Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

2. What Data We Collect

We may collect the following types of personal data:

We may collect:

  • Identity Data: Name, email address, phone number (via contact forms or direct email).

  • Technical Data: IP address, browser type, device information.

  • Usage Data: Pages visited, time spent on site, interactions.

  • Marketing Preferences: Newsletter subscriptions and consent (if applicable).

We do not collect payment details or financial information, as this site does not offer online purchases.

3. How We Collect Data

  • Directly from you (via contact forms or email).

  • Automatically through cookies and analytics tools.

  • From integrated services such as social media links.

4. Purpose of Processing

We process your data to:

  • Respond to inquiries and provide requested information.

  • Improve website functionality and user experience.

  • Analyse site traffic and performance.

  • Comply with legal obligations.

5. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Consent (e.g., newsletter sign-up).

    Legitimate interests (e.g., improving site performance).

    Legal obligation (e.g., compliance with applicable laws).

6. Cookies & Consent

Our site uses cookies to improve functionality and analyse traffic. When you visit, a cookie banner allows you to accept or decline non-essential cookies. Essential cookies required for site operation cannot be disabled. For more details, see our Cookie Policy.

7. Third-Party Services

Our website is hosted on Squarespace, which provides site functionality and analytics. We also use trusted third-party services:

  • Squarespace – Website hosting and analytics.

  • Google Analytics – Tracks site traffic and performance.

  • Adobe Fonts / Google Fonts – Provides fonts for site design.

  • MailChimp – Manages email communications.

  • Social Media Integrations – Instagram, Facebook, LinkedIn for connectivity.

These providers may process data such as IP addresses and usage information. Please review their privacy policies for more details.

8. Data Sharing

We do not sell your personal data. We only share data with service providers necessary for site functionality and legal compliance.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your data.

  • Object to processing or withdraw consent.

  • Request data portability.

To exercise these rights, contact us - see details below.

11. Security

We implement technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

12. Contact

Data Protection Officer
Email: enquiries@oakwoodcooperage.co.uk
Phone: +44 (0)1542 888 088

13. Updates

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”